Shipping Information
This page explains how orders are shipped, delivery timeframes, and shipping costs for purchases made through Industroquip.
Shipping Locations
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We currently ship to addresses within Australia only
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All prices are displayed in Australian Dollars (AUD)
Order Processing Times
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Orders are processed Monday to Friday
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Orders placed before 2:00 pm on a business day are typically processed the same day
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Orders placed after the cut off time, on weekends, or on public holidays are processed the next business day
Handling time:
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0 to 1 business day
Delivery Timeframes
Estimated delivery times are calculated based on your location and the time your order is placed.
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Transit time: 1 to 3 business days
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Total estimated delivery time: 1 to 4 business days
Delivery estimates exclude weekends and public holidays.
Please note that delivery times may vary due to courier delays, regional locations, or peak periods.
Shipping Costs
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Flat rate shipping applies to all orders
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Shipping cost: $55 AUD per order
Shipping costs are calculated at checkout and shown before payment is completed.
Couriers and Delivery
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Orders are shipped using trusted Australian freight and courier services
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Delivery is made Monday to Saturday depending on the carrier and destination
A tracking number will be provided where available once your order has been dispatched.
Bulky, Heavy, or Specialised Items
Some products may be oversized, heavy, or require specialised freight handling.
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These items may still be subject to the flat rate shipping fee shown at checkout
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In some cases, delivery arrangements may require additional coordination
If additional information is required, our team will contact you after your order is placed.
Delivery Issues
If your order has not arrived within the estimated delivery timeframe, or if you experience any delivery issues, please contact our customer care team.
Contact Us
For questions about shipping, delivery, or your order, contact us using the details below.
Phone
1300 554 192
Address
56 Gardiner Street
Rutherford NSW 2320
ABN
4870 070 8706